The Customer Service Training Institute
Specialists in: Career Enhancement - Customer Service Training - Corporate Training Products
"Be A Leader, Not A Follower! Take Control Of Your Future Success!"

Featuring

Self-Study Training Manuals

Group Training & Trainers Materials

Audio-Based Training On CD

All Manuals & Courses Created & Designed By Certified Customer Service Training Professionals With Over 25 Years of Customer Service Experience!

customer service training customer service training customer service training customer service training customer

Customer Service Training Series

Customer Service Training for Service Technicians
"There's More To Service Than Just Fixing The Equipment"

 

Does your business employ service technicians to repair equipment for your customers?

Are you a service technician?

Does your service business generate revenue for your company?

Is service after the sale crucial to your sales efforts?

   If you answered "YES!" to any of the above questions, our publication "Customer Service Training for Service Technicians" will help your technicians performs more efficiently, improve their customer service skills, increase their customer satisfaction levels, and present an appearance and attitude that will improve your customers perception of your company.
    If you are a technician yourself, learn how you can do your job faster, more accurately, and with less stress through proper customer service. Learn how to use customer service skills to reduce "call backs" and other non-productive jobs that are very costly to you and your company.

Customer Service Training for Service Technicians
teaches you:

  • How to act on a service call

  • What never to say on a service call.

  • Common statements that can ruin your chance for success!

  • The proper steps to take for a good service call.

  • How to increase your productivity!

  • How to use service to generate additional revenue!

 

   Customer Service Training for Service Technicians is a must for any service technician or the company that employs technicians. Service technicians are an important part of your company and they interact directly with your customers each and every day. Use this contact to your advantage. Service technicians require special customer service skills and special techniques while doing service calls. Learn how these skills can improve performance, increase productivity, and reduce stress! Learn how simple phrases and customer service techniques can increase customer satisfaction, improve sales, and become a revenue generator for you and your company!

Click Here For A Sample From Customer Service For Service Technicians!

 

Download Your Copy Instantly!
Get started immediately by downloading the E-Book version of this publication now! After payment is made, you will be able to instantly download this publication to your computer and start your training today! Download is for the E-Book version only and does not contain any bonus material. The E-Book version is a complete version of the original designed for viewing on a PC or laptop. 

 

To download your copy for the low price of $14.95, please click on the link below.
 Also this manual is part of our Download Manual Collection which gives you our best manuals at great discounts!  For more information, please check our download special for this publication! 
NOTE: Please be sure to click on the continue link on the PayPal page after you have made payment. That will take you through to the download page.

If you should experience any problems with the download process, please contact us.

 

Customer Service Training for Service Technicians
is available on a Windows-based CD-ROM for
$14.95 plus $4.95 S&H
 

(above prices are for delivery in the United States only. Please e-mail us for price quotes for areas outside the United States)

 

 

Home                      Order Form                  True Cost of Training

customer service training customer service training customer service training customer service