a Special Price On Our
Customer Service Training Manual Set"
Six of our most
popular training manuals
all in one discounted package!
Get a well rounded
Customer Service education
at your own pace and on your own schedule!
Customer Service Training is one of the most important parts of running
a successful business but sometimes it can either be totally neglected
or difficult to find. Because of this, 20 years ago, The Customer
Service Training Institute was formed.
Hi, my name is David.
I have well over 40 years
of Customer Service experience in the private sector, financial sector
and with both small businesses and Fortune 500 companies. I am a
Certified Trainer in Customer Service and I have spent my career
training people just like you how to provide the very best customer
service experience to each and every one of their customers.
It's Not Just What You
Do - It's How You Do It That Counts!
When it comes to customer
service, it is often how you do the things that make the difference
between satisfying a customer and having them run for the door!
Sometimes even the most well intentioned act can result in customers
leaving never to come back. The worst part is that they never tell you
why they left!
When this happens you feel
disappointed and maybe a little frustrated. You wonder if you could
have, or should have, handled the situation better. You wonder if you
did something, or said something wrong.
The problem is that today,
business is more competitive than ever. With the growing Internet
presence and on-line shopping, customers have more options available to
them than at any time before. They can compare products, prices,
benefits, and more in minutes from the comfort of their own home!
Because they have more options, you have to find ways to get people
to buy from you not your competition!
Knowledge Is Power! -
Become A "Customer Magnet!"
The fact is, most of us
want to provide great service. We want people to come and do business
with us rather than our competition. We also want to become more
efficient, more productive, and have less stress in our daily work
environment. Wanting is not the problem, getting the training is the
Seminars can cost you
several hundred dollars (plus travel expenses, hotels, and time off from
work), and can be inconvenient to attend. Most local Collages, or
schools don't teach these skills (though they should!) but even then,
taking a College course is even more time-consuming.
The best answer is
self-paced training. Our manuals let you get the training and
information you need in a convenient and efficient manner. train in the
comfort and privacy of your own home or office and do it on your
schedule. As little as 15 minutes a day can give you the skills you need
to provide World-Class Customer Service to your customers!
Manuals Are Fun & Easy To Read!
training than some boring old text book or handbook. Our manuals are
written so that everyone will enjoy reading them and understand the
information in them. They are not filled with pictures, graph, filler or
anything like that. Just the information you need so you get it quickly
Take a look at a couple of
samples from two of the training manuals in this set:
Here For A Sample From Customer Service Basics!
Here For A Sample From Conflict Resolution!
You will be
surprised to see just how easy it is to learn and implement the tips and
techniques contained in these manuals! With our instant download
technology, you can order these manuals this morning and be ready to
make meaningful improvements this afternoon!
These are the manuals you
get in this great package:
- Customer Service Basics
- Customer Service Recovery
- Conflict Resolution
- Customer Service For Frontline
- Customer Service Training For
- Great customer Service Over The
These are the same
techniques I used to go from "new employee" to "employee
of the year" in my first year on the job! Hey, anyone can do this.
All you need is a little bit of time, this manual set, and the desire to
make some really easy changes.
What's In It For
The bottom line is that
no one is going to buy something or learn something if there is no
benefit to it. The fact is, Customer Service Training has so many
benefits, it is difficult to list them on one page. But, here are some
of the main benefit you will receive from taking the training in this
satisfaction. When you treat customers right, they come back. Plain
retention. All businesses need to keep their existing customers in
order to survive and grow.
Reduced stress in
the workplace and in life. Being able to interact better with people
can dramatically reduce daily stress.
let's you work within your schedule. No matter how much or little
time you have, you can do this!
These skills are
among the most sought after skills by human resource and employment
These skills increase
you productivity and efficiency, allowing you to get more
accomplished in the same amount of time.
You get the skills
you need, in a short amount of time, with the least amount of
get you started fast! It's possible to make meaningful progress the
same day you order!
And much, much more!
Know The Skills You Need, You've Seen
The Benefits You'll Receive...
See Why You Need To Start Your Training NOW!
The hardest part of doing
anything new is to take the first step. Some people have all kinds of
excuses (it's too hard, it's too expensive, I don't have the education,
etc...) but we have done our best to remove each and every one of them.
The fact is, anyone can do this, everybody needs these skills, and
everyone should take this training.
So we wanted to blow one excuse "right out of the water"!
If purchased separately, these manuals would cost over $87.00 and that
is a still a great price for six information packed volumes!
But with this offer you can buy these six Customer Service Training
Manuals, with a retail price of over $87, for the special price of just $37.95
That's less than $7 a manual!
order now and get A FREE BONUS PUBLICATION!
As if we needed to make this an even
better offer, we will also include a bonus publication if you order now!
For those placing orders under this limited time offer, we will also
include "7 Days To Better Customer Service" which will help
you take what you have read and apply it in the workplace! We all know
the key to success and results is how we apply our knowledge and this
publication shows you step by step how to do just that!
Are We Making This Offer?
First of all, there is no
"catch". You get the six manuals for the great price of just $37.95
and there is nothing else to buy. Ever. It's a great offer with no
We are offering this to
you because we KNOW that you are going to love these manuals and learn a
lot from them. We are pretty sure you will come back to us for your
future training needs and (this is something you'll learn in the
manuals) repeat customers are the key to success for every business!
You see, this is a classic win-win situation (Something else you will
learn.....). You get a great deal and we get a new customer. Instant
downloading is a win-win too! You get your product within minutes and we
don't have to incur printing costs which keeps our costs (and your
price!) down at the same time! Classic win-win!
There Is No Risk
Look, you don't know me
and you know The Customer Service Training Institute as just a web site.
Maybe your a little skeptical. I know I would be! So, let me eliminate
another "excuse". We will give you a 30 day money back
guarantee on your purchase! A 100% no hassle, no worries guarantee!
100% money-back guarantee
with no questions asked.)
Read the manuals. Use the information in your job or workplace.
See how well it works for you. If you don't think it is
everything we said it was, just let us know and we will refund
your money. That's all your money. No shipping charges, no
"restocking fees", just 100% of your $37.95 returned
to you if you're not satisfied.
That's what we
like to see when we purchase products so why should we offer you
This Is A Limited
Time Offer & Is Available Only From THIS Page!
Unfortunately, we cannot run this
special sale forever. This offer is a limited time offer and we have
designated a limited number of packages at this special price. You could
purchase this same manual set at any time from our regular website but
you will pay the full $87.00 price. Even the price of this offer is
likely to increase shortly! You can only access this order from this
page so take advantage of this special one time offer now.
So, why not take the first
step and purchase your manual set today? You can't really have an excuse
left can you? I thought we did a great job eliminating those! We've made
it easier than ever to take that important first step and start making
your business or career more enjoyable, more productive, and more
It's Easy To Order
Your Customer Service Manual Set, too!
We have made it easy to
order, too! Just click on the button below to order your Customer
Service Training Manual set. We use PayPal to handle all our
transactions which means you are also protected under the PayPal Buyer
Protection Guarantee! So, you have not one guarantee but two for your
$37.95!! For All These Manuals!
Special is Only Available In Instant Download PDF Format.
It is NOT
Available in Paperback or Kindle formats.
Don't Miss Out On
This Special Opportunity!
We all pass up
opportunities once in a while for various reasons. Then we look back and
regret our decisions. Don't let that happen to you.
You have two, not just
one, guarantees to protect you.
You are saving over
50% off regular prices!
Instant downloads will
get you results fast
There are no specials
skills or education required!
There's really no reason
not to accept this great offer. The benefits are so great, and the cost
is so low, it just makes sense to purchase this package!