The Customer Service Training Institute
Specialists in: Career Enhancement - Customer Service Training - Corporate Training Products

"Be A Leader, Not A Follower! Take Control Of Your Future Success!"

Featuring

Audio-Based Training



Designed & Created By a Certified Customer Service Training Professional With Over 15 Years of Experience!


Train Your Entire Staff! Special Group Discounts Make Training Everyone Easy & Economical!

Instant Download Means You Can Get Started Within Minutes of Purchase!

No Travel Expenses, Costly Seminars, or Any Additional costs Involved!

 

Do You:

  • Want to show your company that you have the skills to properly take care of your customers?

  • Want to show others that you have the skills necessary to do the job right?

  • Want a Certificate to hang on the wall so your customer can see you have what it takes to help them with their problems?

  • Want to reward employees for their work in taking Customer Service Training?

If so, our Downloadable Certificate Program in Customer Service may be just what you're looking for! We include the very best of our Customer Service  Training publications and put them all on one easy to use download page View it in an easy to use EBOOK format or view/print it in Adobe PDF format, it's your choice!

This course, developed by a Certified Customer Service Trainer with over 15 years of Customer Service experience, will take you through both basic and advanced Customer Service techniques that will enable you to provide a World-Class Customer Service experience to all your customers regardless of industry or environment!

Read the material, study it, apply it, and when you feel you're ready, take the enclosed test. Send us back the test and, if you pass, we will send you a full color certificate suitable for framing that will show everyone that you have the skills you need to take care of customers and drive a World -Class Customer Service Team!

Get these advantages with our Instant Download Training:

  • Get started today. Download the materials within minutes after purchase!

  • No waiting for books, CD's, tapes or manuals to arrive!

  • No costly seminars, travel expenses, or meal costs!

  • Train on your schedule and at your own pace!

  • Always have the complete training at your fingertips to use whenever you need it!

  • The certificate shows your customers you care enough about them to dedicate your time and efforts to serve them better!

Our download Certificate program cost is only $74.95 and includes everything you need to earn a certificate in Customer Service Training! 

You get:

  • Our Master Customer Service Training Package which includes 7 of  our popular Customer Service Training publications! (Customer Service Basics, Customer Service for Front Line Personnel, Customer Service for Service Technicians, Conflict Resolution, Service Recovery, Great Customer Service Over The Telephone, How To Interact With Any Kind of Customer)

  • Bonus material to help you apply what you've learned and improve your skills!

  • A test for you to take and send to us for grading.

  • A full color certificate upon successful completion of the program for you to hang on your wall, show to your boss or prospective employers! Even scan it and place it on your website!



Imagine Having This Certificate On Display In Your Office, Showroom,
 On The Wall behind Your Counter, Or Even On Your Website!

Show Your Customers That You Care About Them and Their Needs!

 

To Order
Customer Service Training Certificate Program
via Instant Download for only $74.95  please click on the button below.

 

Downloaded Customer Service Certificate Program Group Rates

Train 10-15 People For
Just $49.95 each!

Train 16-20 People For
Just $44.95 each!

Train 21 - 30 People For
Just $39.95 each!

Train 31 or More People For Just $34.95 each!

Group training rates include license for multiple downloads and one completion certificate per person. All certificates to be mailed in bulk to one address. Please process your order using the correct category above. Orders received for less than the minimum number of participants will be returned. We will contact you by e-mail for a list of participants.