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You Asked For It! We Responded! Bring Our Training To Your Audience! Currently On
Sale AT A HUGE Discount (See Below For Details!)
If so, our Corporate Training Resources can be the answer to all your questions and more! We offer a full training program including manuals, PowerPoint presentations, and exercises that will enable any trainer to provide quality training at your location! Our programs are designed to be interactive which helps every participant understand and apply the material covered in the training program. Interactive programs offer a far greater level of success than lecture formatted programs. Our programs offer a "hands on" approach to customer Service in a controlled and risk-free environment. Participants learn to apply what they have learned without having to "practice" on real customers! Why Do You or Your Staff Need Customer Service Skills Training?
Who Can Do This Training? Any current trainer can learn how to present this material effectively. We offer a train-the-trainer manual that will provide all the required knowledge and background required to present this material in the proper way. This manual discusses the proper mindset of the trainer, the importance of the material itself, and the proper way to present an effective and well planned training session. This training material can be used by:
Why Our Training? Our training packages take the guesswork and preparation time away from the trainer! Our packages are complete and include everything you need to put on a very effective training presentation for any size audience! There are no hidden costs or extras to buy! Take a look at what our training manuals include:
What Are The Benefits To You & Your Company? Much of the expense from training is travel, meals, and costly seminar fees. Add to that increased time off from work and you have a very expensive training option. Very often the costs involved do not make it practical. Doing your own training, or offering this training to others enables you to:
Why Interactive? Because Interactive Course Content Means Greater Results! It has been documented that courses which involve direct participation are far more effective than lecture formats. By involving each person in the class through discussions, exercises, and role-playing, you allow each participant to think about the content and get a "feel" for it while applying it. This helps bring reality into the subject matter and makes people far lore likely to retain what they learn. Our unique interactive design makes presenting material easy! Here's how:
The human mind retains material and information that it feels apply to their individual situation. By using the interactive approach to training, the mind is stimulated and informed in many different ways. Each time the mind discovers something it feels is of value, it files the information away for future use. Interactivity makes this process happen faster and more completely than reading from a book or listening to a speaker. How Do Costs Compare? Seminar
Costs:
Total cost per person (without lodging) = $250 - $475 per person Cost per 100 participants = $25,000 - $47,500!!! In-House Training Costs:
Total cost per 100 participants = $400 plus $4,000 (100 manuals @ $40.00) = $4,400 (SEE Special Price Below!) Savings To You and Your Company = $20,600 - $33,100
Each additional 100 participants is only $4,000
(See Special Price Below!)
Available Training Packages
Train - The - Trainer Package This package includes a detailed training manual with an accompanying PowerPoint presentations that guides you through the program. The program details the correct mindset of teaching Customer Service as well as how to create and present an effective class. This package is a pre-requisite to anyone purchasing our Trainer Packages. Special Limited Time Introductory Pricing! Prices Subject to change Without Notice! Cost of the
Train-The-Trainer Package:
"Unlocking The Mystery of Great Customer Service" Package This package provides the course content for a two day Customer Service Training session. Included are a Trainer's Manual and accompanying PowerPoint presentation that co-ordinates with the manual. The course content is designed to be interactive and includes additional exercise, discussion questions, and information required to present an effective training session. Matching Participant Manuals available separately below. Train-The-Trainer package must also be purchased by all first-time purchasers.
Cost of the "Unlocking The Mystery of Great Customer Service Package" Package: $300.00 for both the Trainer's Manual & PowerPoint Presentation (plus $12.95 S&H) $20.00
each for Participant Manuals License (minimum order of 10 req.) Quantity discounts
available. Cost of Participant Manuals include the licensing fee required to use the material contained in the presentation. Participant Manuals can be purchased separately as desired once the Trainer's Manual has been purchased. Trainer's Manual does not include any licensing fees for participants as required. You MUST pay a licensing fee for the use of the material to each person that you train. The licensing fee is included in the price of the manual. The fee charged per manual is for one participant only. Manuals may not be reused with other participants without paying an additional licensing fee. Please contact us for fee information if you are not purchasing a manual for every participant. Special Offer For First-Time Buyers! Limited Time Only! (SEE Special Price Below!) Get both the Train-The-Trainer Manual and The "Unlocking The Mystery" Packages For Just: $400.00 Includes both training manuals & PowerPoint presentations (plus $14.95 S&H) $20.00
each for Participant Manuals (minimum order of 10 req.) Quantity discounts
available. NOTE: All prices quoted based on material used within the Continental United States. Sales tax, if applicable is not included. For shipments outside the continental United States, please contact us for a price quote. LIMITED TIME SPECIAL OFFER!!! We are starting a major commitment to Corporate Training and want to get as many trainers using our materials as possible. So, we are offering this Trainer's Package at an unheard of discount to get it to as many Trainers as possible! Get BOTH the "Train
the Trainer" AND "unlocking
The Keys To Great Customer Service"
(Reg. $400.00) $179.00
PLUS These Additional Limited Time Bonuses! A FREE Copy of "Customer Service Basics" (Regularly $14.95) A FREE Copy of "The Importance of Great Customer Service!" A FREE Copy of "7 Days To Great Customer Service!" Plus, (and this could be huge..........) Half-Price
Licensing For Life!!!!
For Orders Outside The United States We will ship orders outside the United States for the Price of $179.00 plus $12.95 for shipping and handling. The substantial increase in shipping charges is the reason for the shipping & handling increase. For Orders outside the United States, please click on the link below
All materials will be sent to you on an easy to use CD-ROM. The presentations are all in PowerPoint for ease of use and they can be run straight from the disk through any PC (sorry, not a MAC) that has Powerpoint. The accompanying manual files are in Adobe PDF and can be printed out as needed. Just pop in the CD, it will start automatically, and you're on your way! It just does not get any easier than this!
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