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 Training Institute
"Be A Leader in Customer Service, Not A Follower!"

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Certificate Programs

The Following Certificate Programs Are Available From The Customer Service Training Institute. All courses include a custom printed certificate of completion with your name on it. These full color certificates, printed on heavy certificate paper, are the perfect way to both show your customers that you care about the service you provide as well as provide proof to potential employers and others of your achievement.


Customer Service Training by CSTI
A Certificate From CSTI Is A Great Addition To Any Resume 
or Job Application! It Is Also A Great Item To Hang On Your Office
 or Store Wall For All To See! Show People You Care!


Customer Service Certification Program 
Get a collection of our best selling Customer Service Training manuals as well as a full color 
certificate of completion suitable for framing to show your customers you care! 
Instant downloads get you started FAST!


Certificate Program for Service Technicians!
In order to achieve high customer satisfaction, it is not enough just to fix the equipment. 
You have to "fix the customer" as well! Learn how to take service to the
 next level quickly and easily!


Certificate Program In Call Center Agent Training
If you are planning to pursue a career as a Call Center Agent, this course will give you the information
 & skills you require to become a world class agent. Ideal for pre-employment training
 as well as improving existing skills!

Read The Materials & 
Then Take One of Our On-Line Tests . 
You'll find out your grade immediately!

It's Fast & Easy!


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