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Certificate Programs Listing

     

     Our certificate programs provide you with the information you need plus a full color certificate of completion when you are finished with your training. the certificates are mailed to you after the completion of a short test. they are great to hand on the wall, present at interviews to showcase your skills or just to have to show your customers that you have invested your time on their behalf.

     Here are our current Customer Service Training Certificate Programs:

 

Customer Service Training Certificate Program

Provides a complete course in Customer Service Skills and Fundamentals. this course is designed to give every employee the skills they need to provide the best possible customer experience.

 

Customer Service Training for Service Technicians Certificate Program

This certificate program is designed to present Customer Service Training from the technician or service point of view. IN this course you not only learn customer service skills, but you learn the importance of repairing the customer relationship as well as the equipment!

 

Call Center Agent Certificate Program

This course is designed to prepare people for a career as a Call Center Agent. Learn how call centers work, what is expected of a call center agent, and how agents are measured and evaluated. This course is a wonderful preparation for anyone who wishes to become a Call Center Agent or just wishes to improve his or her current skill sets.

 

 

 

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