|
The Customer Service
Training Institute |
|
|
All Manuals & Courses Created & Designed By Certified Customer Service Training Professionals With Over 25 Years of Customer Service Experience! |
|
|
Electronics Computers Plumbing / HVAC Industrial / Commercial Appliance Repairs Home Repairs Auto Repairs Painters
Get The Ultimate In Quality & Convenience With "My Private Seminar" Audio-Based Customer Service Training! Do You Relaize
Why EVERYONE Needs Training In Customer Service Skills?
Get The Skills You Need Quickly & Easily! Over 3 Hours of Audio-Based Training On 3 Easy to Use Disks! Plus a Copy of Customer Service Basics To Print Out or Use As A Reference! Audio CD's Allow You To Train Whenever and Wherever You Wish! No more wasted time!
Who Needs This These Skills?
Why "My Private Seminar" Audio-Based Training?
You get 3 Audio-Based CD's in this package. The first "Customer Service Basics" gives you the basic fundamentals on how to treat your customers to increase performance, improve productivity, and increase profits! The second CD "Listening & Talking To Customers" gives you everything you need to properly communicate with customers, identify the real issues, and provide resolutions that will increase customer satisfaction and customer retention. The third disk "Implementing The Concepts" gives you the information you need to handle difficult situations, apply what you have learned, and guides you through what to do in extreme problem situations! Use these disks in your home, office, or auto CD player! Listen while you are exercising, waiting for a doctors appointment, or just walking on your lunch hour! Whenever you feel like "training", the material is right there for you! (Actually, it's more like "relaxing" than training!) Plus, get a 4th CD containing your copy of our "Customer Service Basics" View it, print it out for reference, or just keep it loaded on your computer for quick reference. Customer
Service Fundamentals
Customer Service Training for Service Technicians is a must for anyone involved in any aspect of the customer experience. If your job involves contact with customers, or if it involves filling of orders, delivery, accounts payable, or any other part of the experience, you need the skills and techniques in this package! Learn how these skills can improve performance, increase productivity, and reduce stress! Learn how simple phrases and customer service techniques can increase customer satisfaction, improve sales, and become a revenue generator for you and your company! Added Bonus! It doesn't matter how good any type of training is if you don't know how to apply it! So, to make actually using the information even easier than learning it, we are including a FREE copy of our publication "7 Days To Better Customer Service!" This book gives you an easy to follow plan that will guide you to life long permanent change! Just follow the plan and you will notice the difference! Best of all, this publication is your FREE with your purchase! After all, we want you to succeed!
Spend Your
Training Dollars Wisely! Thinking about attending a one day seminar? Look at these common expenses associated with attending just a one day seminar:
Taking all of these factors into consideration, it would be a conservative estimate to say it would cost you between $225 and $350 just to attend a one day seminar! Double that (plus lodging!) for a two day seminar! The material covered in just the 3 Audio-Based CD's in Customer Service Fundamentals will give you the equivalent of a two day seminar! I know you are thinking "It's only two hours of content, how can that equal a two day seminar"? Think about a seminar you have attended. They give you 5 minutes worth of information and then talk about it and field questions for the next 30 minutes. Often the same question is asked several times and you find yourself becoming bored and disinterested as the pace slows down or even grinds to a halt! With "My Private Seminar" Audio-based training, you proceed at your own pace. Start and stop when you like. Think about how to apply the concepts in YOUR SITUATION not someone else's! "My Private Seminar" Audio-Based Training is the easiest and quickest way to get the training you need! Results are almost instantaneous. Listen to the CD's this morning and implement the concepts that afternoon! Nothing is faster, nothing is easier, and nothing is more effective! Just Look At The Benefits You Will See After Learning These Powerful Concepts: Increased Customer Satisfaction Improved Performance Increased Customer Retention Increased Profits Reduced Stress
To order your 4 Disk "My Private Seminar" :Customer Service Fundamentals package with bonuses for the extremely competitive price of just $64.95 (plus $5.95* for shipping & handling), just click on the link below. To help you get started even faster, when you complete the payment process, you will be taken to a special download page where you will be able to download the "Customer Service Basics" manual. You can read this manual now so you are ready when your disks arrive! *This cost is for orders shipped within the continental United States Only. Please e-mail us for quotes for other areas.
Yes! I would like to order my copy of My Private Seminar: Customer Service Fundamentals Click Below To Order By Major Credit Card or Paypal
Need To Train
Your Entire Staff? Contact Us For More Information!
|
